Product Builder who loves shipping user-tested design

Previously at Virtutela, tackling fashion’s billion-dollar waste problem. Now freelance — most recently shipped Stocktopus, lifting sell-through roughly 4x in two months.

Open to work

Selected work

05 projects

Virtutela↗

I joined Virtutela, an early-stage fashion tech startup, as founding product lead — no roadmap, no product yet. I led the discovery, research, and prioritization that set what we built, taking a bespoke fashion concept to a working AI-powered e-commerce platform in 6 months with two engineers.

The service blueprint became the base for both the product roadmap and the pitch narrative. That story helped drive $10M+ in funding interest.

Years2024–2026
RoleFounding Product Lead
ScopeProduct strategy, service design, user research, platform development, GTM
E-commerce storefront

Stocktopus↗

Peak Design's SF flagship takes in 7+ returns a week, and open-box overflow — out of box, lightly used, missing parts — had no place in the store's process. The planned fix needed HQ approval, so I skipped it and built a standalone web app instead.

I proposed it, built it solo in under a week, and it cut inventory search time 4x in production. Open-box sell-through has since roughly quadrupled, clearing over $5,800 in the second month, and it's now being scoped for stores across the country.

Years2026
RoleProduct Builder
ScopeUX research, UI/UX, PRD, agentic coding
Inventory dashboard

Spark↗

Kooco.co, a Taiwan-based development agency, brought 8x8 Studio in on Spark — a new real-money gaming platform rebranded from a system already live with real players. The ask was visual: turn an inconsistent UI into a scalable system without stalling a dev team that was still shipping.

I ran a UX audit, then scaled two concept screens into a tokenized system across 40+ screens — type scale, color ramps, icons, and component states. Usability came back roughly 40% better in a five-user test I set up on my own initiative.

Years2024
RoleProduct Designer
ScopeUX audit, design system, UXUI design
Redesigned game UI

Logix

A data governance and security platform needed to move fast on product discovery under real competitive pressure. Three months of backlog planning was stalling the team.

I ran a stakeholder alignment workshop that compressed that backlog into a two-day scoped plan, unlocking a 13-week engagement. Alignment was the bottleneck, not information.

Years2023
RoleProduct UX Consultant
ScopeStakeholder alignment, workshop facilitation, competitive analysis
Workshop agenda
Competitive analysis
Ideation workshop
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Workshop agenda

Kids & Art Foundation

Kids & Art Foundation runs art programs for kids with cancer, and needed an onboarding experience that worked for a mission-driven, resource-constrained team.

I designed the onboarding end to end. It drove 20+ signups a month and won an Honorable Mention at SF Design Week

Years2021
RoleProduct UX Designer
ScopeUser research, packaging design
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About

Strategist, designer, builder. Often all three on one project.

I’ve spent 5+ years bouncing between a founding-stage startup, an independent consultancy, and enterprise platforms. My proudest moments come when I get to do the design and build work myself — like helping Virtutela build an AI-powered fashion ecosystem from the ground up.

Here is what it is like working with me.

  • I treat team success and product success as one and the same.
  • I’m the person people call when no one else answers, and the one leaders trust to decide when they’re not in the room.
  • I go all in on whatever I’m learning. I fully immerse until I’m the person people come to with questions, then use that to help everyone else move faster.

Outside of product: portrait and street photography, shot on Fujifilm (practically an unofficial ambassador). Check out my work at paulsible.mypixieset.com.

Paul Chen
For the full résuméMy LinkedIn profile ↗